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The future of transport is now.

Across the globe, cities and transport authorities are embracing demand-responsive transport, which uses technology to combine routing and ride scheduling flexibility with the affordability and sustainability of public transport.

As the world changes around us, pairing technology with transport networks allows cities to respond in real-time to changes in demand, offering safe and dynamic transport to accommodate social distancing regulations. A data-driven solution enables contact tracing and other key reporting metrics — a new and essential part of our ‘new normal’.

Image of woman getting into Metris, man leaving.

An Integrated, all-encompassing transport system.

From planning to software and operations, Via can help you set up a demand-responsive transport (DRT) solution for your community. With Remix, now part of our portfolio, planning is easy — leverage powerful data visualisation analysis capabilities and identify communities and areas that would benefit from DRT. You can pinpoint key destinations to make your fixed route more efficient or to define an on-demand program. We’ll then work with you to roll out the best solution for your community’s needs.


First-and-last mile

In most places, high-frequency transport isn’t within walking distance of where people live and work. DRT connects people to buses and trains, while taking single-occupancy cars off the road.


Rural areas with limited transport access

It’s not easy to build a transport network in places that lack the population density necessary for efficient fixed-route buses or trains. DRT creates a more convenient and accessible service for passengers in these areas.


Community transport

Public transport is often a critical lifeline for elderly citizens and people with disabilities. DRT optimises typically inefficient options, creating real-time bookings, higher quality service, and reducing trip costs with more efficient shared rides.


Dynamic fixed lines

As both supply and demand shift with regulated social distancing measures, transport can be responsive, in real-time. Fixed routes can use demand-responsive technology to manage peak travel, book seats, and accommodate evolving safety practices.

On-demand transit could help cities reduce traffic by 15% to 30%... Their convenience and flexibility improve the user experience over fixed-route mass transit while bringing good jobs within reach of neighborhoods poorly served by the status quo.”

Safe, tech-enabled service for your community.

Photo of happy riders in a car

Happy passengers.

    • Safe.
      Give passengers the confidence to return to public transport by offering clean vehicles, clear driver protocols, and appropriate distance from others.
    • Accessible.
      No passengers should be left behind. Solve for a range of mobility concerns by improving existing transport for people with disabilities or building brand new solutions.
    • Equitable.
      Offer transport to people and communities who lack resources to reach public services and employment opportunities. 
    • Efficient.
      Optimise routing with limited detours, allowing for multiple riders to be grouped into a single car.
Photo of efficient microtansit

Efficient transport.

    • Safe.
      Create a public transport system that puts passenger safety first through capacity planning to ensure distancing, enhanced cleaning protocols, and contact tracing. 
    • Cost-effective.
      Reduce costs and improve vehicle utilisation by grouping passengers in vehicles travelling the same way. 
    • Data-enhanced.
      Understand transport usage and patterns with data collected from tech-enabled DRT.
    • Sustainable.
      By grouping passengers together, DRT solutions help reduce traffic congestion and pollution.  

Transportation accounts for 29% of US greenhouse gas emissions, more than any other industry, with personal cars being the primary culprit.”

DRT plays a key role in providing access.

Demand-responsive transport has the ability to increase safe mobility along with equitable access to transport, reducing both environmental and traffic congestion, and building local support for public programs (including transport!). By relying on adaptable technology, communities can build networks that are nimble, accessible, and connect passengers to the services they need now more than ever.


DRT Myths vs. Reality

Building a demand-responsive transport service from scratch can feel overwhelming, especially given the misconceptions around their cost, efficiency, and longevity. Read on for our responses to some of the most common DRT myths.


On-Demand Transport Panel

COVID-19 hit transport hard but, with a little creativity, some public transport authorities are bouncing back. Watch transport leaders from the United Kingdom and New Zealand discuss their DRT success stories.

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